Our monitoring centres are among the highest calibre security facilities in North America. With continuous service, you are protected 24/7.
Our home monitoring centres watch over you
When a monitored security system is activated, it is connected to a monitoring centre by a phone line. If a detector is triggered, the phone line becomes reserved to transmit the signal automatically to the monitoring centre.
Located in Montreal, Quebec City, Ottawa and Vancouver, our monitoring centres rely on:
- Highly advanced technology
- An extensive fibre-optic network.
In the event that a natural disaster or other emergency situation affects one of our monitoring centres, the other centres takes over, guaranteeing you uninterrupted service 24/7.
In an emergency, you get:
- Immediate contact with an agent who is completely familiar with the specific procedures in your sector (residential, commercial, industrial or institutional)
- Assistance in English or French
We provide a wide variety of monitoring services protecting your business and/or your home 24/7.
Our monitoring centres are certified by the following organizations:
ULC: Underwriters Laboratories of Canada conducts product safety testing to ensure compliance with Canadian standards.
Central Station Alarm Association: Five Diamond Certification by the CSAA certifies that all the agents at our monitoring centres are competent and certified, having passed the CSAA Central Station Operator Training Course Level I.
Better Business Bureau (BBB) aims to foster an ethical marketplace where buyers and sellers can trust each other. Our A+ rating testifies to the level of our commitment to our customers and the superior quality of our services.
The Canadian Security Association (CANASA) is a national not-for-profit organization dedicated to advancing the security industry and supporting security professionals in Canada.
Quebec’s building commission, La Régie du bâtiment du Québec (RBQ): To protect the public, the RBQ’s mission is to ensure the quality of work and safety in buildings and facilities, and monitor professional qualifications and the integrity of contractors and owner-builders.
RBQ license number is: 5591-1473-01