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No one is completely safe from danger… Protectron is always there for you and ready to respond quickly in the event of an emergency. Here are a few testimonials from satisfied Protectron customers:
“Some time ago, we had a power failure and while I was trying to get the system up, I must have pressed a wrong button. Minutes later there was an ambulance at my door with paramedics, shortly to be followed by the RCMP. I now know that my system is working, though I was upset at the inconvenience that I caused these wonderful people who man the emergency systems.”
Malcolm H.
“We signed up for Reliance Protectron email notification TeleGARD™, and were alerted whenever someone entered and exited our home, disengaging and re-engaging the security system. This proved to be a valuable tool, as while we were on vacation we paid for a house and pet-sitting service. We were able to validate the days they actually came to the house, and the time period they were on site within the home. This brought peace of mind to us, knowing that they were honoring their part of our contract.”
Melanie H.
“On Thanksgiving we have a big treasure hunt for our 14 grandkids. It is close to Halloween so we try to make it very scary. I was reading a scary story so I had the fog machine going to give the story some atmosphere (spooky). The smoke alarm went off with 28 people in the house! Reliance Protectron was on the phone immediately. I was very happy they had phoned but quite embarrassed about the incident at the same time. Just good to know they are out there no matter what is happening.”
Randy M.
“I am 67 years of age and live on my own in a small rural community. The closest hospital is 25K away. I was in need of emergency medical assistance recently and when I tried to call 911 my phone went dead. Thank God I had my system installed last fall. I pressed the ambulance button and had an ambulance here within 20 minutes. Thank you all so very much.”
Gloria S.
“We just had our system upgraded today to the Go!Control interactive system, a totally awesome package! It's so easy to use, plus I like being able to access via my iPhone and web application. Next we are going ahead with the smoke detectors. We have 4 dogs here and if anything were to ever happen while we were out, we at least will have the comfort of the system notifying Reliance verses waiting for smoke to billow out the windows and then it would be too late. A great investment!!”
Barb G., Dartmouth, Nova Scotia
“We were away on holidays, and Protectron called us to tell us that our alarm had been triggered. The police were at our home and the doors were wide open, but the intruders had fled the scene because our alarm went off and our phone rang. We don't care about material possessions, mainly our safety, but we were grateful that our house was unharmed and we had peace of mind, thanks to Protectron's security system.”
Anonymous
“I didn't have a security system in place when I was robbed but I had one installed within a month thereafter. It has been a blessing to know that my home is secure. I always took my security for granted before the invasion, and I never thought I would ever feel safe again. But Reliance Protectron has given me back my peace. Thank you.”
Bettina G.
“I live alone in my home a lot while my husband is out of town. Since installing our security system, I feel very secure knowing that someone is watching out for my safety. When I arm my system in the evenings I know that I am secure for the night, and I would recommend this security for any woman who lives alone and worries for her safety. It is well worth the price for peace of mind. Thank you Protectron. Glad we have you to keep an eye on us.”
Virginia K.
“We are away quite a bit as we do a lot of travelling, and we have a great sense of confidence in our home being protected during these times as well as when we are at home. We also have the program that lets us know via e-mail whenever our alarm is armed and disarmed, and that lets us keep track of whenever our home is checked during times we are not at home.”
Fred & Pauline Q.
“In late 2009 - early 2010, we went south for the winter. During this time our sensor for the sump pump went off in the middle of the night. Our house sitters called Protectron and were advised that it was the sump pump sensor. They called us in Texas for instructions. We advised our house sitters to call in the local plumber we use. Within the hour he was at our house and pronounced the existing sump pump dead and replaced it with a new one. We had a sump pump failure two years before that had resulted in a flooded basement. We did not have a sump pump sensor at that time. This time though, it saved our new renovated basement from damage. Best investment we made.”
Jenne E.
“At about 10:00 PM, we had smoke in our home, and the siren on our security system alerted us. We were contacted by your monitoring centre to ensure everything was okay. We know we will be protected should there be an actual fire.”
Gabriel G.
“The controller of the well line heater at my cottage burnt up and the smoke triggered the smoke alarm. I received a call from Reliance Protectron, and because it was going to take me one hour to get there, they called the Fire Department. Thanks to Reliance Protectron, there was very little damage to my cottage.”
Sandesh S.
“In November 2010, our smoke sensor detected smoke in the air. Since I was at work, and no one else answered my home phone, the fire department was dispatched. Fortunately, the smoke was just caused by my soldering iron that was being used to repair a leaky pipe. No one was hurt and there was no damage, but it gave me peace of mind to know that my home was being watched by Protectron even when I wasn't there.”
Kelly D.
“In the spring of 2009, an intruder was trying to get into our house through an open window in the upstairs bedroom. We heard him tell his partner that we had an alarm when he noticed the sticker in the window. The burglars took off as we were notifying the police. We, and our two small children, were safe thanks to Reliance Protectron and our alarm system. ”
Anonymous
“Recently, we were victims of a fire. I was staggered to see how fast the flames spread. But the fire department responded very rapidly and I have to say that it’s thanks to your security system that they were able to come so quickly. I’m relieved to know that the system works so well and that I can leave my children at home every once in a while knowing I don’t have to worry. Keep up the good work, we’re counting on you!”
Robert Roy
“Congratulations on the quality of your service. Having our alarm system installed was much easier than we expected.”
Ginette Dussault
“Our neighbour had been our security system contact person for a number of years when our system was triggered one day while we were away. He had only just arrived at the door to our house when his cell phone rang. It was your remote monitoring centre calling. You can imagine how impressed he was with your quick response. When he later decided to have an alarm system installed, the choice was easy—Protectron, of course!”
E. Bezdeck
“Just a quick note to say how pleasant it was to do business with the Protectron staff.”
Francine Comtois
Dear Sir or Madam at Protectron,
On the night of November 13, I was away hunting. My wife Cindy didn't know what the alarm was for. Tammy, one of your agents, answered the phone and asked Cindy if there was a local (non monitored) carbon monoxide detector in the house. Cindy said, ''Yes,'' and unplugged it. The alarm stopped. Cindy said thanks and went back to bed.
Realizing the danger, Tammy called Cindy back, but got no answer. She immediately dispatched emergency services. They arrived at 4:00 AM and woke Cindy by banging on the door. The CO levels in the house were so high that had it not been for Tammy's quick thinking, I would've found Cindy dead in her bed.
We have since then put a carbon monoxide detector with a battery backup monitored by Reliance Protectron. Also, we had the furnace inspected: it had a split heat exchanger that was allowing CO gas into the heat ducts.
THANK YOU, TAMMY. Your professionalism has kept our family whole. And thank you, Protectron, for having such conscientious people in your employ.
Glen Stallwood
Renfrew, Ontario
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