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Testimonials from residential clients
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No one is completely safe from danger… Protectron is always there for you and ready to respond quickly in the event of an emergency. Here are a few testimonials from satisfied Protectron customers:
“Recently, we were victims of a fire. I was staggered to see how fast the flames spread. But the fire department responded very rapidly and I have to say that it’s thanks to your security system that they were able to come so quickly. I’m relieved to know that the system works so well and that I can leave my children at home every once in a while knowing I don’t have to worry. Keep up the good work, we’re counting on you!” Robert Roy
“Congratulations on the quality of your service. Having our alarm system installed was much easier than we expected.” Ginette Dussault
“Our neighbour had been our security system contact person for a number of years when our system was triggered one day while we were away. He had only just arrived at the door to our house when his cell phone rang. It was your remote monitoring centre calling. You can imagine how impressed he was with your quick response. When he later decided to have an alarm system installed, the choice was easy—Protectron, of course!” E. Bezdeck
“Just a quick note to say how pleasant it was to do business with the Protectron staff.” Francine Comtois
Dear Sir or Madam at Protectron,
On the night of November 13, I was away hunting. My wife Cindy didn't know what the alarm was for. Tammy, one of your agents, answered the phone and asked Cindy if there was a local (non monitored) carbon monoxide detector in the house. Cindy said, ''Yes,'' and unplugged it. The alarm stopped. Cindy said thanks and went back to bed.
Realizing the danger, Tammy called Cindy back, but got no answer. She immediately dispatched emergency services. They arrived at 4:00 AM and woke Cindy by banging on the door. The CO levels in the house were so high that had it not been for Tammy's quick thinking, I would've found Cindy dead in her bed.
We have since then put a carbon monoxide detector with a battery backup monitored by Reliance Protectron. Also, we had the furnace inspected: it had a split heat exchanger that was allowing CO gas into the heat ducts.
THANK YOU, TAMMY. Your professionalism has kept our family whole. And thank you, Protectron, for having such conscientious people in your employ. Glen Stallwood Renfrew, Ontario
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| Testimonials from commercial clients
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''On the night of August 3rd, we were victims of a hold-up.Thanks to the rapid intervention of the Protectron monitoring station employees, the police arrested the perpetrator. We sincerely applaud the excellent monitoring service and the quick response.'' Patrick Gosselin, Libre Service Esso Montreal
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"Protectron's installation of cameras connected to motion detectors and high-speed Internet for remote control noticeably reduced our problems of theft and vandalism. In addition, the patrol service checks the authenticity of alarms and directly notifies the police when necessary, avoiding telephone calls to the managers at all hours of the night. We sincerely applaud the excellent monitoring service and the quick response." Bruno Gagné, Controller, P.E. Boisvert Auto, Boucherville
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"With the Protectron VIP treatment, I deal with a single individual for invoicing, repairs or updating the system. This is very helpful, given the number of stores. I also receive a daily report of evening events by e-mail, which greatly simplifies my job." Nicole Désilets, Loss Department, Réno-Dépôt, Montreal
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"Our employees' and business security is very close to our heart! We continue to use Protectron for their professionalism, excellent service and their technological expertise!" Pierre Crispin, Canada Council for the Arts, Ottawa
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"Protectron has provided the Queensway-Carleton Hospital with exceptional sales and service for our Security and Access Control systems. They are committed to customer satisfaction and they have always exceeded our expectations." Mike Epp Manager, Security and Emergency Response Queensway-Carleton Hospital, Ottawa
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