Purchase of VOXCOM consolidates Reliance’s national security-services business

In June 2007, Reliance Limited Partnership purchased VOXCOM Security Systems, thereby substantially increasing its security base of customers by 75% while improving its national security coverage in Central and Western Canada.

Founded in 1989, VOXCOM was a leading national provider of security-monitoring services in Canada, servicing over 122,000 residential and commercial customers in Alberta, B.C. and Ontario.

As strong brands with histories of growth and excellent customer service, Reliance Protectron and VOXCOM have worked to build a national security-services business with different and complementary strengths. In the months following the acquisition, new technology, staff, and organizational structure were introduced.

In July 2008, Reliance Protectron Security Services was adopted as the brand name to define our security-services business as a whole. The name reflects the company’s goal of achieving one common view for customers, thereby creating one strong brand name recognized across the country.

As a result, Reliance Protectron Security Services is now one of Canada’s leading security organizations. It employs over 900 qualified professionals who specialize in the sales, installation, servicing and monitoring of electronic security systems for 350,000 residential, commercial, industrial and wholesale subscribers nationwide.

With sales of over $125 million, Reliance Protectron continues to post excellent growth and expand its line of products and services. It offers subscribers a full suite of security and related monitoring products and services, including intrusion, smoke detection, personal and medical emergency, and environmental monitoring as well as other specialized services. Reliance Protectron provides monitoring services 24 hours a day and 365 days a year from its four monitoring centres located in Montreal, Quebec City, Ottawa and Vancouver.