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| 24-Hour surveillance |
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The best of systems wouldn't amount to much if it weren't connected to the remote video surveillance centre. That's why Protectron operates its own high-tech centres in compliance with the most demanding ULC standards. Moreover, through its qualified staff and state-of-the-art technology, Protectron offers you a wide range of added-value services that will increase your security or facilitate the management of your business.
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| Interactive services |
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As with all technology, security is constantly evolving. Reliance Protectron wants to ensure that our customers have access to the best products and services available - as your needs evolve our products and services keep pace. With the Go! Control system or other applicable systems, you can monitor your system from anywhere, via the web or your smartphone, arm or disarm your system remotely and much more. (Find out more.)
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| TeleGARDTM Service |
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Nothing is more reassuring than Protectron’s new TeleGARDTM service. You are alerted by text message on your cell phone, computer, or pager whenever the status of your Protectron security system changes. Plus, you’ll receive confirmation when the system is activated or deactivated or when users enter their access codes. (Find out more.)
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| High-Security Link |
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Increase the reliability of your security system even more by adding a high-security wireless link. This technology is specially designed to kick in if ever there is a problem with your phone line. For more information, click here: (Find out more.)
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| LoneGARDTM |
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Even when working alone, you’re not alone. LoneGARDTM is a proactive, automated monitoring service designed to check in on people working alone to ensure their well-being and safety. An automated service at our monitoring centres will automatically call the lone worker at pre-determined intervals (such as every 2 hours). Click here to find out more.
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| Protectron Maintenance Plan |
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Expect the unexpected with a custom-made Protectron maintenance plan. Ask your sales representative for more details. (Find out more.)
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| Guard Response Service |
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When your system is triggered, our patrol service will come to your home to inspect the outside of the premises. This service is less costly than that offered by some police departments. (Find out more.)
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| Insurance Certification Letter |
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The certification letter, confirming that your Protectron security system was installed by a professional and is connected 24 hours a day to a ULC-compliant remote monitoring centre, is given upon request.With this letter you could enjoy considerable savings on your home insurance premium. Discounts vary depending on the insurance company. Speak with your insurance agent for more information.
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| Mechanical Monitoring (water level, temperature, pressure, gas, low power, mechanical malfunctions) |
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These specialized services are primarily offered to agricultural, business, industrial and institutional clients in order to monitor essential equipment. In the event of damage, work stoppage or malfunction, quick action can be taken.
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| ULC-certified Solution, Installation and Service |
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To meet your insurer's requirements, Protectron can ULC certify the design, installation, monitoring and maintenance of your security system. This certification attests that the product or system has been evaluated and tested and that it complies with Canadian, North American and International standards in effect subject to an ongoing validation process.
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| Opening/Closing Activity Report |
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Every time a user activates or deactivates the security system, the monitoring centre's system records the data. You may obtain a complete electronic or printed report for a given period, upon request.
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| Control of Opening/Closing Activity (Timetable Management) |
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Did your business really open at 8:00 a.m.? What if an accident or oversight occurs? Is an employee accessing your business after regular hours? These are questions that Protectron can not only answer but can also act upon following the specific procedures established with you - a solution that has proven to be very practical and cost-effective.
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| Elevator Monitoring |
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For most of us, being trapped in an elevator can be a very frightening situation. Protectron can monitor and answer these emergency situations and take the necessary measures by dispatching the required personnel to assist anyone trapped in an elevator.
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| Chains and Major Accounts |
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Ensuring the security of a number of sites or establishments situated in various locations can be a source of constant concern, especially when dealing with several service providers, all with their own ways of doing business. (Find out more)
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| V.I.P. Program |
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Protection has developed a VIP program exclusively for our large-scale clients. This program includes the following services, depending on various conditions and procedures. (Find out more)
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